Zoetry Montego Bay

Montego Bay, Jamaica

Virgin rating

Junior Suite Tropical View
Junior Suite Tropical View
Junior Suite Oean View
Junior Suite Bathroom
Junior Suite Swim-Out Ocean View
Junior Suite Swim-Out Ocean View
Junior Suite Swim-Out Ocean View
Master Suite Ocean View
Lobby
Lobby Bar
Canoa
Jerky Jo’s
Coyaba
Wedding Gazebo
Junior Suite Ocean View with Soaking Tub
Junior Suite Swim Out Ocean View with Soaking Tub
Master Suite Bathroom
Coyaba
Soul Bar
Junior Suite Ocean View with Soaking Tub
Junior Suite Ocean View Swim Out
Polo
Junior Suite Tropical View
Junior Suite Tropical View
Junior Suite Oean View
Junior Suite Bathroom
Junior Suite Swim-Out Ocean View
Junior Suite Swim-Out Ocean View
Junior Suite Swim-Out Ocean View
Master Suite Ocean View
Lobby
Lobby Bar
Canoa
Jerky Jo’s
Coyaba
Wedding Gazebo
Junior Suite Ocean View with Soaking Tub
Junior Suite Swim Out Ocean View with Soaking Tub
Master Suite Bathroom
Coyaba
Soul Bar
Junior Suite Ocean View with Soaking Tub
Junior Suite Ocean View Swim Out
Polo

The hotel

Somewhere to slow it all down, the Zoëtry Montego Bay Jamaica has just 49 suites, designed with a holistic approach. As if inspired by the serenity of its private beach, every inch cossets you in calm, with meditation, yoga, spa therapies, and soothing gardens — featuring a free-flowing lagoon and infinity pool — setting the tone for your stay. It’s also inspired by its swanky Ironshore neighbourhood, giving it an exclusive edge and luxuries like 24-hour room service, rum tasting, afternoon teas, and its ‘Endless Privileges®’ take on all-inclusive service. Raising the ‘all-in’ game, you don’t just get gourmet dining in its four restaurants and unlimited beverages in its four bars and 24-hour café, they also include indulgent extras like complimentary daily wellness experiences and a free snorkelling tour.

Amenities

  • Golf
  • Hobie Cats
  • Kayaking
  • Scuba Diving
  • Snorkelling
  • Yoga
  • Honeymoon
  • Bar
  • Fitness Centre/Gym
  • Hot tub
  • Internet Access
  • No Smoking

Where is it

Inside the upscale Ironshore neighborhood, just 5 minutes away from Cinnamon Hill, White Witch and the Half Moon, three championship golf courses and steps away from the shores of the Caribbean sea in Montego Bay. 5 miles east of Montego Bay and 3 miles from the famous "Hip Strip". Transfer time from airport: 10 minutes.

Hotel information

49 luxurious suites situated in three main buildings: Wood & Water, Bamboo and Blue Mountain. All with air-conditioning with individual climate control, private balcony or patio, cable TV, 24-hour in-suite private dining, twice daily refreshed mini-bar, complimentary unlimited worldwide calling, complimentary WiFi and in-room tablet, maid service three times daily, bottle of sparkling wine and fresh fruit daily, daily refreshed coffee/tea maker, safe, luxurious bath amenities, bath robe and slippers, cloth steamer and hairdryer, and complimentary butler service. Junior Suite Tropical View are located on the 2nd floor of the Wood & Water and Blue Mountain buildings with views of the manicured gardens and resort. With either 1 king-size bed or 2 double beds, sleeping maximum 3 adults or 2 adults and 1 child.

All-Inclusive of: Endless Privileges® includes gourmet dining with an assortment of organic food and beverage selections. Unlimited top-shelf spirits and specialty beverages in the four luxurious bars. Twice daily refreshed mini-bar. Luxurious bath amenities 24-hour private in-suite dining. Complimentary unlimited worldwide calling. Maid service three times daily. Bottle of sparkling wine and fresh fruit daily. Complimentary WiFi mobile app that allows you to view the events, activities and restaurants at the resort, plus local destinations and more! Welcome bottle of rum/tequila. Complimentary 20-minute wellness experience or fitness consultation per person per stay. Complimentary laundry/dry-cleaning services. All activities and entertainment above unless otherwise stated. Complimentary access to Club Mobay VIP Airport Lounge (for reservations booked in Junior Suite Ocean View or above, for a minimum of 7 nights). Complimentary 45-minute motorised snorkelling tour. Complimentary sunset cruise experience (valid when booking a Master Suite for any number of nights or a Swim Out Suite for a minimum of 5 nights. Additional costs applies for other room categories). Complimentary butler service.

Enjoy the 'Sip, Savour and See' Dining Experience which includes sipping artfully prepared cocktails at the bar or lounge of your choice, savouring complimentary cuisine at the restaurant of your choice and seeing the resort's nightly entertainment at nearby Secrets and Breathless resorts. (Dinner only. Guests are responsible for cost of transportation to and from the resort. Terms and conditions apply).

Room upgrades:

Junior Suite Tropical View with Soaking Tub are the same as the Junior Suite Tropical View but with the addition of a whirlpool on the private balcony. With 1 king-size bed or 2 double beds, sleeping maximum 2 adults. Please note: soaking tub may be located on the balcony or inside select suites.

Junior Suite Ocean View are located on the 2nd and 3rd floor of the Bamboo and Blue Mountain buildings with views across the stunning Caribbean sea. With 1 king-size bed, sleeping maximum 2 adults.

Junior Suite Ocean View with Soaking Tub are the same as the Junior Suite Ocean View view, located in the Wood & Water and Blue Mountain buildings, but with the addition of a whirlpool on the private balcony. With either 1 king-size bed or 2 double beds, sleeping maximum 3 adults or 2 adults and 1 child. Please note: soaking tub may be located on the balcony or inside select suites.

Junior Suite Swim-Out Tropical View are located in the Bamboo and Blue Mountain buildings on the ground floor, with direct access to a private pool from the terrace. With 1 king-size bed, sleeping maximum 2 adults.

Junior Suite Swim-Out Ocean View are located in the Bamboo and Blue Mountain buildings on the ground floor, with direct access to a private pool from the terrace. With 1 king-size bed, sleeping maximum 2 adults.

Junior Suite Swim Out Ocean View with Soaking Tub are the same as the Junior Suite Swim-Out Ocean View view but with the addition of a whirlpool on the private terrace. With 1 king-size bed, sleeping maximum 2 adults.

Master Suite Ocean View are located in the Blue Mountain building, with spectacular views of the Caribbean sea from the private balcony. With 1 king-size bed, sleeping maximum 2 adults.

  • Book by 31 May 2024 to receive up to 45% off stays between 01 May – 23 Dec '24. Terms and conditions apply. Blackout Dates apply. Applies to certain room types. 

4 reservation-free restaurants: Canoa (Mediterranean cuisine, open for lunch and dinner), Coyaba (gourmet International fusion, open for breakfast, lunch and dinner), Polo Restaurant & Lounge (English-style lounge serving small plates) and Jerky Jo’s (authentic Jamaican cuisine, open from 10:00am-3:00pm). Coco Café (serving and featuring Jamaica's Blue Mountain Coffee, tea and pastries). 4 bars and lounges serving limitless premium national and international brand beverages and top shelf liquors. Afternoon tea and rum tasting. 24-hour room service. Enjoy the 'Sip, Savour and See' Dining Experience and indulge in dinner, sip an artfully prepared cocktail and see the nightly entertainment at neighbouring Secrets and Breathless resorts (terms and conditions apply).

Infinity pool, flowing swimming pool winding through the resort and outdoor whirlpools. Spa* with gardens and a yoga facility, meditation areas, indoor and outdoor massage cabins and a fitness centre. Complimentary 20-minute wellness experience or fitness consultation (one per person, per stay). Nearby golf*. An on-site water sports centre offering complimentary activities including: kayaks, stand up paddle boards, and catamaran trips. Motorised water sports* are available and include: complimentary 45-minute motorised snorkelling tour* (one per person per stay), deep sea fishing*, scuba-diving*, parasailing*, and coastal sightseeing*. Cooking lessons, bracelet making and Patois lessons. Movies on the beach, board games. Ping pong. Local art exhibition.

Complimentary WiFi access. Nurse service*, car rental*, gift shop and currency exchange. Complimentary laundry/dry-cleaning services. Complimentary butler service for all guests. 24-hour reception.

Wheelchair adapted rooms with partially accessible amenities or facilities available on request. Please note that these rooms are subject to availability and may be restricted to specific room categories and bedding arrangements. Rooms and facilities vary between hotels so please check at the time of booking. To discover all the special assistance services we offer please see additional information below

* Denotes local charge.

Special assistance

Dress code: applies in restaurants. Gentlemen to wear long trousers, long sleeved shirts and closed shoes.

Rating summary

  • Sleep Quality Image of the Tripadvisor rating
  • Location Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (751)
  • Very good (228)
  • Average (158)
  • Poor (91)
  • Terrible (85)
Image of the Tripadvisor rating Not bad, but definitely not worth the cost.

May 12, 2024 vacayrelax Atlanta, Georgia

Pros: 1) The staff was very pleasant and accommodating. Not in seemingly fake way but like they were wanting and willing to help. From check-in to check-out. 2) The spa services (massage/body scrub/foot scrub/facial) were all great. So much so, I went back for a 2nd massage. Highly recommend. 3) They had a better than average liquor selection… Read more
Pros: 1) The staff was very pleasant and accommodating. Not in seemingly fake way but like they were wanting and willing to help. From check-in to check-out. 2) The spa services (massage/body scrub/foot scrub/facial) were all great. So much so, I went back for a 2nd massage. Highly recommend. 3) They had a better than average liquor selection for an all-inclusive resort, although it seemed as there were definitely limited quantities. For example, they would have a particular brand one day but it would not be available the next day as if there was only one bottle or it may be available at the lobby bar, but not at the pool bar. 4) Because it was a small resort and apparently not their busy season, the pools/beach weren't crowded at all. For the most part the cushions were in good condition, but the some of the umbrellas were in need of repair. (pictured) 5) The swim out pool was nice, but the the stairs to get in were horribly designed. On one side of the hand rail there were 5 steps to get into the pool, but on the other side of the railing, it was just one step and you would immediately fall into the pool, and because of the color of the water/stairs you could not see the stairs or how many there were. Lastly, the water was too deep. I am 5"1 and the water came to my neck. Cons: 1) The resort needs a serious refresh. It appears that Hyatt bought an existing property but has not taken the time to remodel. This alone does not make it worth the cost. 2) The rooms are actually smaller than pictured and they are not as modern as they appear in the pictures on the website. 3) It is time for the bath linens to be replaced. The towels were scratchy and dingy. The same goes for the robes that were also dingy. For the costs, the bath linen should have been a much better quality. 4) Although, I really appreciate that there weren't any buffets, the food was just ok. The breakfast food was good and they had a lot of options on the menu. Dinner was hit or miss. The pool/lunch food was mostly a miss. Not bad, but not great. 5) One of my pet peeves is a failure to attend to the aesthetics. As a guest, I should not have to see/hear the inner-workings. For example, I shouldn't see the mop & bucket when it is not being used and instead just left out throughout the course of the day. I also should not have to hear a jack hammer for 3 hours every day. There was no notice given that the resort would be under some type of noisy maintenance. Although there is a serious need of improvements, having to endure the sound of a jackhammer go on and on when you just want to lounge on your patio/swim out pool while on vacation is nerve-wracking. I would rather Hyatt close the resort, make the necessary repairs, remodel and then reopen. For the price, guests deserve much nicer accommodation and food. Read less
Image of the Tripadvisor rating Wonderful Relaxing Resort

May 9, 2024 Q1736EKchristys Denver, Colorado

The most relaxing resort hands down. Resort: It's a small intimate resort and very pretty. They keep up with the grounds very well. If you want relaxation, this is the resort for you! Rooms: I was in 307-ocean/pool view. Very pretty room, just like the pictures. A few things needed to be fixed, air had a bit of a hard time keeping up but… Read more
The most relaxing resort hands down. Resort: It's a small intimate resort and very pretty. They keep up with the grounds very well. If you want relaxation, this is the resort for you! Rooms: I was in 307-ocean/pool view. Very pretty room, just like the pictures. A few things needed to be fixed, air had a bit of a hard time keeping up but not uncomfortable. I had a problem with the TV and they immediately came to help me. Service was impressive. Bed was ok, a little hard but the actual room was huge. Bathroom was really nice and the maid Rochelle did a fabulous job. Mini bar was stocked with everything I asked for daily. The turn down service was wonderful but I never did get the aroma therapy spray I picked out when I checked in. Butlers: The Butlers are TOP NOTCH ! Best I've had out of all the resorts I've been to. Patrick & Michael catered to my every need. They brought my champagne for mimosas in the morning. I would tell them where I wanted to be (pool, beach) and they would set up my towels, make sure I had a bucket of water and red stripe, they even delivered lunch to us. I would go back just to have them be my butlers again! Pool/Beach. Pool is a bit windy but very pretty and right next to the bar/restaurant. Beach is nice, they keep it clean. Of course there is sea weed! hello! you're in the Caribbean. There's a dock where you can go in and snorkel. Kayaking & paddle boarding was available. The guys in the hut took my sister out on a Kayak and showed her all around. It was really cool. There are 2 small pools by the spa, one is hot tub and one is pool warmth, nice change to the day at times. Restaurants: There's 3 restaurants. The main restaurant in the middle of the resort did a fabulous breakfast everyday. (French toast is to die for) Sandria was so sweet. They also did themed dinners there too. Food was good, pretty much the same as any resort. 2nd Restaurant is by the pool. They do lunch and sometimes dinner. They have a fun bar tender in there that makes great drinks. Then there's the Jerk Hut. Great food. Tikka was at the grill doing the chicken. Food was so good there. Open for lunch only. Oh and there's a cute little coffee shop by the bar in the lobby. All in all, it is a fabulous resort. Total relaxation! People were laid back, not a bunch of partying. Never have to go early to save a beach chair. You get to know the staff immediately. I would definitely go back. Read less
Image of the Tripadvisor rating A tranquil Stay

May 7, 2024 Mrjid1301 Chicago, Illinois

I decided at the last moment to book this quick getaway to clear my head after recently losing my mother and have been under a great deal of stress and for the most part, I was satisfied with the hotel. The pros for me would be the peace and quiet of the hotel. This is definitely a place to relax your mind and body. The staff is excellent in… Read more
I decided at the last moment to book this quick getaway to clear my head after recently losing my mother and have been under a great deal of stress and for the most part, I was satisfied with the hotel. The pros for me would be the peace and quiet of the hotel. This is definitely a place to relax your mind and body. The staff is excellent in attending to your needs when asked and I felt very safe. The cons, the beach isn't the best, the lunch and dinner taste like hospital food at best. The break was pretty decent as I LOVED LOVED LOVED the French Toast and fresh fruits. I also have an addiction to Jerky Joe's Jerk Hut. I suggest renting a car if you need to get around because there's some shady practices with the hotel and transportation services where the butler staff pushes using outside transportation services so they can get kickbacks from each job a guest use these companies but they have a shuttle service on site they can use but refuse to do so. I didn't like that practice at all. To drive me 3 mins away to the store was $20, I could've walked on my own instead had I known. I'll research more next time or as I said, just rent a car....it cost less. Read less
Image of the Tripadvisor rating Not for families

May 3, 2024 Cherry_ElleSmiles124 Drummonds, Tennessee

This resort is intended for couples or adults to relax. We were traveling for a wedding with a teenager who was bored out of her mind. The activities and food options are extremely limited. However, staff was very friendly and accommodating. We asked them to teach us some Jamaican line dances and to host a karaoke night, neither of which was on… Read more
This resort is intended for couples or adults to relax. We were traveling for a wedding with a teenager who was bored out of her mind. The activities and food options are extremely limited. However, staff was very friendly and accommodating. We asked them to teach us some Jamaican line dances and to host a karaoke night, neither of which was on the scheduled agenda. They made both happen seamlessly. Read less
Image of the Tripadvisor rating Overpriced, poor value

May 2, 2024 sc0trat

Nice property, questionable food quality, service is average, onsite garden is nice, beach is average and overgrown with seaweeds, rooms are in need of updating, coffee bar in room not stocked and I had to continuously request supplied, bath soaps never restocked, I had to use my own, wouldn't restock in room mini bar after I used the initial… Read more
Nice property, questionable food quality, service is average, onsite garden is nice, beach is average and overgrown with seaweeds, rooms are in need of updating, coffee bar in room not stocked and I had to continuously request supplied, bath soaps never restocked, I had to use my own, wouldn't restock in room mini bar after I used the initial products, I was told by staff to go down to the bar because I used up my in room products and that was the rule. There were maybe 20 couples in total so all services and food was cut back so it was poor choice by management to cut costs at expense of paying customers. The price should be lower due to offering a lower level experience. Read less