IBEROSTAR Rose Hall Beach

Montego Bay, Jamaica

Virgin rating

Premium Room
Premium Room
Premium Ocean View Room
Deep Blue pool bar
Premium Ocean Front Room
Premium Ocean Front Room
Premium Ocean Front Room
Lobby bar
Junior Suite Ocean Front
Junior Suite Ocean Front
Calypso Theatre Bar
Happy Cones Ice Cream
Two Bedroom Family Room
Chill Out Snack Bar
Star Camp
Star Camp
Presidential Suite
Presidential Suite
Presidential Suite
Spa
Spa
Fitness centre
Premium Room
Premium Room
Premium Ocean View Room
Deep Blue pool bar
Premium Ocean Front Room
Premium Ocean Front Room
Premium Ocean Front Room
Lobby bar
Junior Suite Ocean Front
Junior Suite Ocean Front
Calypso Theatre Bar
Happy Cones Ice Cream
Two Bedroom Family Room
Chill Out Snack Bar
Star Camp
Star Camp
Presidential Suite
Presidential Suite
Presidential Suite
Spa
Spa
Fitness centre

The hotel

Located on the shores of Montego Bay, this hotel offers up gorgeous views of the Caribbean Sea, and direct access to the sands. There's a range of activities on offer for all ages; kids will love Star Camp, where there's a whole host of fun to be had, and older guests can enjoy water sports and even earn their divers certificate - and then treat themselves to an ice-cream from Happy Cones after! As well as the main buffet restaurant, you can make a reservation at one of the specialist a la carte offerings for an extra-special meal. And for ultimate relaxation, why not book yourself a beachfront massage? Bliss.

Amenities

  • Babysitting service
  • Bar
  • Evening Entertainment
  • Fitness Centre/Gym
  • Games Room
  • Internet Access
  • Night Club
  • Restaurant
  • Safety Deposit Box
  • Spa
  • Swimming Pool
  • Beachfront location

Where is it

Beachfront location, next to the Rose Hall shopping district. Transfer time from Sangster International Airport: 15-20 minutes.

Hotel information

366 rooms, all with a private balcony, flat-screen TV, air conditioning, free WiFi, safe, ceiling fan, unlimited purified water, daily mini-bar service, hairdryer, and a full bath. Rooms are free of single-use plastic. Premium Rooms have garden views from a balcony or terrace. With 1 king-size bed or 2 double beds.

All Inclusive of:

  • Breakfast, lunch and buffet dinner
  • A la carte dinners; 1 reservation with a 3-night stay, 2 reservations with a 4- or 5-night stay, and 3 reservations with a 6 or 7 night stay
  • Snack bar between lunch and dinnertime
  • Bar and nightclub service with domestic and international beverages
  • A daily sports and recreation programme
  • Activities for children at Star Camp
  • Live nightly entertainment
  • Beach towels

Room upgrades

Premium Tropical View Rooms feature a preferential location closer to both the beach and pool, with garden views and a private balcony. With 1 king-size bed or 2 double beds.

Premium Side Ocean View Rooms enjoy marvellous ocean views from the room’s private balcony. With 1 king-size bed or 2 double beds.

Premium Ocean View Rooms enjoy some of the most spectacular views of the Caribbean Sea from the private balcony. With 1 king-size bed or 2 double beds. Premium Ocean View with terrace rooms are also available.

Premium Ocean Front enjoy a beachfront location, with 1 king-size bed or 2 double beds.

Junior Suite Ocean Front rooms are more spacious, with a private balcony enjoying great views of the Caribbean. Guests staying in these rooms also enjoy free access to SPA Sensations. With 1 king-size bed.

Two Bedroom Family rooms are two adjoining rooms, each with their own private balcony and peaceful garden views. One of the rooms has a king-size bed, and the other has two double beds.

The Suite Presidential provides the most comfortable and elegant stay that the hotel has to office. On the terrace, enjoy views of the Caribbean, sun loungers, and a whirlpool bath. Within the room, there is 2,100sq ft of space, with a large living area with kitchen and dining area, and two bathrooms. Guests staying in this suite enjoy unlimited dinners at the hotel’s a la carte restaurants, a customisable mini-bar, access to the Spa’s hydrotherapy area, turndown service, and 1 king-size bed.

1 buffet restaurant, 3 specialty restaurants and 5 bars. Little River Buffet (breakfast, lunch and dinner buffet with international cuisine and Jamaican dishes). Uncle Tony’s buffet and rotisserie (daily buffet lunch featuring international and Jamaican cuisine; quick bites in the afternoon; open for dinner two days a week). Olivetti Italian Restaurant (a la carte, open daily for dinner serving Italian cuisine). Samurai Japanese Restaurant (a la carte, open daily for dinner, Japanese cuisine). Chill Out Snack Bar (open daily). Happy Cones Ice Cream shop. Deep Blue pool bar. Blue Mountain lobby par (with piano music at night). Calypso Theater Bar. Jamrock sports bar. Fiction Nightclub.

Daytime group activities, organised by the entertainment team. At night time, live music, professional shows, nightclub and game room.

Shopping area. Entertainment. Two outdoor swimming pools, including an infinity pool. Direct access to beach. Star Camp for kids with a range of activities (split into three groups; Monkey for ages 4-7; Dolphin for ages 8-12; and Eagle for ages 13-17). Children’s pool and children’s park. Spa*. Two 18-hole golf courses close to the hotel*. Fitness suite (for ages 16 and over). Tennis courts. Water sports, with rental equipment available. Dive center*.

The hotel is part of the larger Iberostar Rose Hall Beach Resort complex, which includes two sister properties: Iberostar Rose Hall Suites and Iberostar Grand Rose Hall, but you will not be able to access the other two properties. Babysitting service*. Room service*.

* Denotes local charge.

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (3658)
  • Very good (1925)
  • Average (798)
  • Poor (371)
  • Terrible (320)
Image of the Tripadvisor rating Hotel stay at the Rose Hall Beach Hotel

May 16, 2024 WayneS500 Leeds, United Kingdom

The facilities were excellent with everything we needed catered for. The majority of staff delivered exceptional customer service except for a select few. In particular, the service we received from Shantel was amazing. She went over and beyond to ensure our stay was fuss free and nice and relaxed. It was a huge pity we did not manage to say… Read more
The facilities were excellent with everything we needed catered for. The majority of staff delivered exceptional customer service except for a select few. In particular, the service we received from Shantel was amazing. She went over and beyond to ensure our stay was fuss free and nice and relaxed. It was a huge pity we did not manage to say goodbye as we did not get to see her before we left. However, we would very much hope to see her soon should we book again. Read less
Image of the Tripadvisor rating Great experience

May 15, 2024 Roam274989 köln

Chef From Restaurant Cornwell Nickeischa Buffet She has made a fantastic buffet great experience many options and great food and I would come here again any time in the future Thank you so much for great hospitality and good food and great service Best wishes Manuel
Image of the Tripadvisor rating Unsatisfied

May 14, 2024 Dream192031 Herndon, Virginia

Report is showing age shower is anemic. Worse the sales pitch for vacation club. Sheldon was overbearing. Told him NO numerous times. Wanted me to sign my friends name. Not a great experience. Put a damper on the trip. Japanese restaurants food was good. The server was not engaged with us. Pool and grounds were fun.
Image of the Tripadvisor rating Worse experience ever

May 13, 2024 Jaklin A

Staff members don’t have hosting experience level. They taking their sweet time to get our order even for water I have to ask many times. I always go for my yearly vacation with my wife in May to celebrate our birthdays and anniversary for the last 3 years I been having an unbelievable treat for our occasions. Staff were going above and beyond… Read more
Staff members don’t have hosting experience level. They taking their sweet time to get our order even for water I have to ask many times. I always go for my yearly vacation with my wife in May to celebrate our birthdays and anniversary for the last 3 years I been having an unbelievable treat for our occasions. Staff were going above and beyond their way to accommodate our needs and gave us a lot of compliments stuff like free spa time and free cabana by the beach and I didn’t even have to ask for anything. I was expecting the same here but unfortunately poor management and bad attitude from staff ruined our vacation. I was in my room and all the sudden one of staff opened the door to surprise us with 2 pieces of cake for our birthday I was in my underwear and I just froze couldn’t believe what’s happening As per management there is no reservation required to g to any restaurant except the Japanese restaurant went to the Italian restaurant and they had a waiting list and the host was very rude when I asked her how long is the wait she answered I can’t give an estimate time because I can’t kick people while they are eating so I left and I went to the steak house and I had the same problem with a really nasty host that refused to smile and she doesn’t know how to talk to customers. She had me waiting for 30 minutes and I see a lot of people leaving already when I looked at the dining room there was at least 5 empty tables and no one was waiting so I had to ask her what was the reason for me to wait and she had 5 tables empty she responded that she had to go with the waiting list and within few seconds she texted my wife and came to us did you hear your phone I just texted you and I didn’t like that game and I left. The point is no kind hospitality , there is no one watch what the staff are doing . Read less
Image of the Tripadvisor rating We had a great time at Iberostar Rose Hall Beach!!!

May 12, 2024 annie l

We went with family and friends, and there were eight of us. We had a great time from the first day until we checked out at the resort. The staff was wonderful. Jovayne, our favorite guy, was our concierge, and he checked in on us throughout our stay. He wasn't just a staff; he became a friend. He's a rockstar!! He made us feel at home, always… Read more
We went with family and friends, and there were eight of us. We had a great time from the first day until we checked out at the resort. The staff was wonderful. Jovayne, our favorite guy, was our concierge, and he checked in on us throughout our stay. He wasn't just a staff; he became a friend. He's a rockstar!! He made us feel at home, always available and responsive to our questions. Jean cleaned our room and kept it neat and clean. She was great. At the buffet, Twinisha was phenomenal. We always looked for her when we ate there. The food selection was okay; I expected better. At the Japanese restaurant, the food wasn’t that great. Tyrell, the chef, was awesome. He made it fun for us. In the Italian restaurant, the food was better than I expected. Aleesha, who served us, was alright. Maybe she wasn't having a good day that day; she looked serious and missed our drinks a few times. At Uncle Tony’s, the food was alright. Jaleel was amazing, so cheerful and fun. He came by to say hello when he saw us in the theater which was nice of him. The sports bar was good for the most part. I wished they played sports on a bigger screen with sound. Alister at the bar could be better. He didn’t appear to be enjoying his work. We tried to make conversation with him, but he didn’t seem interested. All activities were amazing. We enjoyed every show. What was great was they included the audience in the show. They made it more of an interactive experience. We enjoyed the jerk chicken, patties, ox tail, beef, and goat curry. They were delicious. Stone, the manager at check-in and concierge, was great. She was friendly. The pool was beautiful, and the staff kept it clean every day. The pool bar was good; they attended to you quickly. The beach was okay but not what I expected. It wasn’t sandy; the sand was quite hard and compact. The ocean was not clean, with lots of seaweed. One thing I didn’t like was the vendors in paddle boats hanging out by the beach. I want to thank all the staff who made us feel at home and so welcome. A huge thank you to Jovayne (concierge). Love that guy. Thank you to Twinisha and Cassandra at the buffet, Tyrell at the Japanese restaurant, and Jaleel at Uncle Tony’s." Thank you to all those who coordinated the activities and the DJ. Read less